Retail & Promotional Training

Health & Safety

(theoretical training)
  • do's and don'ts of manual handling
  • two man lifts   
  • reporting accidents
  • security   

Hygiene

(practical and theoretical training)
  • types of contamination
  • cleaning and waste disposal
  • personal hygiene

Personal Presentation

(demonstration)
  • dress code
  • attitude  

Counter Cover

(theoretical)
  • stores and stocks
  • promoting products
  • selling skills
  • fragrances
  • cosmetics
  • fashions
  • home furnishings 

Beauty Therapy

(practical and theoretical)
  • skin care
  • skin types
  • varieties of make-up
  • make-up application
  • colour ideas

Customer Care

(theoretical training)
  • do’s and don’ts of customer care
  • meeting and greeting
  • liaising with customers
  • mystery shoppers
  • handling complaints or returns
  • handling cash and using the till

To Clare & the team!

Just a note to say thanks for everything. I really do appreciate everything you all do for me, and I just wanted to express my gratitude.

Thanks again.

Ashley

Retail Training in Cheltenham

Commitment to Quality


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